Frequently
Asked
Questions
You might have a lot of questions regarding our products and services. We’re more than happy to help you! If you feel you might have more queries that weren’t answered in the tabs to the right, feel free to contact us in the button below and let’s have a chat!
Where can I purchase ValuePlus products?
ValuePlus products are available at various supermarkets and groceries nationwide. You can find our products in major retail stores across the country.
How can I order generic or plain items?
To order generic or plain items, you can contact us via phone, email, or our social media accounts. Our customer service team will assist you in placing your order.
What is the minimum order quantity for generic or plain items?
The minimum order quantity for generic or plain items is one box. You may order as few as one box of our products.
Do you offer custom printing on your products?
Yes, we offer custom printing on most of our paper products and some plastic products. You can personalize the design and branding according to your requirements.
What is the minimum order quantity for custom printing?
For custom printing, the minimum order quantity is 20,000 pieces per item, per size, per design.
This allows us to efficiently produce customized products for your specific needs.
What is the lead time for customized products?
For orders that meet the minimum requirement, the lead time for custom-printed items is 30 working days from the approval of the mock-up, confirmation of the order, and receipt of the down payment.
This lead time may vary based on the complexity of the design and the quantity of items ordered.
Do you offer delivery services?
For purchases above 10,000 pesos, we provide free delivery within Metro Manila.
Provincial deliveries are handled via forwarders, couriers, or trucking services, with customers responsible for shipping and other associated costs.
How can I request a quotation?
To request a quotation, please provide specific details such as the item, size, and quantity you need.
If you require custom printing, include the artwork you would like printed so we can offer accurate pricing.
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